Refund policy

RETURN AND REFUND POLICY

At Archivus Books, we want each customer to understand what they are purchasing before completing an order. We make every reasonable effort to describe each title, bundle, format, price, and delivery method clearly on the product page.

CUSTOMER RESPONSIBILITY

Customers are responsible for reviewing the product description, price, format, and delivery details before placing an order.

DIGITAL DELIVERY

Archivus Books offers books, bundles, and related reading materials that are delivered electronically. Unless expressly stated otherwise on a product page, no physical copy will be shipped.

Because these products are provided through digital access and may be opened, downloaded, copied, or consumed immediately after delivery, all sales are final once the product has been delivered, downloaded, opened, accessed, or otherwise made available to the customer.

REFUND LIMITATIONS

Refunds are not provided after digital access has been delivered, downloaded, opened, accessed, or otherwise made available, except where required by applicable law or in strictly limited cases such as:

- duplicate payment for the same product;
- non-delivery of the purchased product;
- delivery of the wrong product;
- a technical issue preventing access which we are unable to resolve.

NON-REFUNDABLE CASES

We do not offer refunds for change of mind, accidental purchase, failure to read the product description, personal preference, dissatisfaction with the content, style, tone, interpretation, format, length, or subject matter of the work, or customer-side device, software, email, browser, or compatibility issues.

DELIVERY OR ACCESS ISSUES

If you experience a delivery or access issue, contact us at contact@archivusbooks.store with your order number and a clear description of the issue. We may ask for additional information, screenshots, or troubleshooting details in order to resolve the problem.

REFUND REQUEST PERIOD

Refund requests must be submitted within 7 days of purchase. We reserve the right to refuse refund requests where the product has been successfully delivered, accessed, downloaded, or made available, or where we determine that the request is abusive, excessive, misleading, fraudulent, or inconsistent with this policy.

APPROVED REFUNDS

If a refund is approved, it will be returned to the original payment method. Processing times may vary depending on the payment provider or bank.

LEGAL RIGHTS

Nothing in this policy limits any rights you may have under applicable consumer protection laws.